Run Book: API Thumbnails Production Request Count anomalously high#

Severity Guide#

When a sudden increase in request count is noticed, verify that the services are supporting the load by looking at metrics like response time or ES CPU usage for example. If the API is doing fine, then severity is low and may only require future resource scaling depending on the kind of traffic.

If the services are strained then the severity is critical, search for the root cause to prevent more serious outages. If there are no recent obvious integrations (like the Gutenberg plugin) then follow the run book to [identify traffic anomalies in Cloudflare][runbook_traffic], to determine whether the recent traffic is organic or if it comes from a botnet. Find the origin of requests and evaluate whether it needs to be blocked or if Openverse services need to adapt to the new demand.

Historical false positives#

Nothing registered to date.